Uber has well and truly entered the market in Australia. However, the app-based transport service’s journey hasn’t been without controversy

Uber has well and truly entered the market in Australia. However, the app-based transport service’s journey hasn’t been without controversy and opposition from the Taxi dispatch software dispatch Software industry. Initially, much of the kerfuffle circled around the legality of UberX, a ride-sharing service that links passengers with private drivers through an app. But as regulation has been, or is planned to be, introduced in most states and territories, the legality of ride-share services is more or less resolved.
How do these services work?
Taxi dispatch Software dispatch Software
Taxi dispatch Software dispatch Software drivers are essentially self-employed businesspeople, working under the umbrella of one of a number of Taxi dispatch Software dispatch Software companies. Drivers will pay a set amount to lease the Taxi dispatch Software dispatch Software or give a percentage of the takings. Taxi dispatch Software dispatch Softwares can be booked in a number of ways – online, over the phone, hailed off the street or through a range of booking apps. Payments can be made via cash, credit card, or Cabcharge.
Uber
UberX operates wholly through the Uber app, linking up passengers with private drivers using their own cars. Riders can also book a Taxi dispatch Software dispatch Software through the app, or use the more premium service, UberBlack. The app detects your location via GPS and connects you with the nearest available driver. The vehicle’s approach can be tracked through the app and the driver’s details are sent to the passenger. Payment is cashless – passengers must enter their credit card details when signing up. If you need to cancel, you have up to five minutes after the driver accepts before you’ll be charged a cancellation fee. Uber takes a 20–27.5% cut of the driver’s fare depending on when they signed up.
• UberX was cheaper than a Taxi dispatch Software dispatch Software around nine times out of 10. Taxi dispatch Software dispatch Softwares were 40% more expensive than UberX on average.
• On the three occasions UberX was more expensive, it wasn’t by much – and it was only when surge pricing was in place.
• Of the 28 UberX rides, we encountered surge pricing four times.
• Taxi dispatch Software dispatch Softwares showed up quicker on average. This, however, was due to the convenience of hailing one off the street; when Taxi dispatch Software dispatch Softwares were booked they tended to take longer to show up than UberX. There were also two times Taxi dispatch Software dispatch Softwares didn’t show up at all, pointing to an issue with reliability.
• On one occasion out of 28, there was no UberX available (the rider caught the next cheapest available option, UberTaxi dispatch Software dispatch Software – a service that is no longer available).
• Taxi dispatch Software dispatch Softwares scored an average of 6.7 for the overall experience while Uber scored an average of 8.3.

Leave a Reply

Your email address will not be published. Required fields are marked *